Frequently Asked Questions



Do I need fire extinguisher training?

Under the Fire Safety (Regulatory Reform) Order 2005 there is a requirement to provide training for those people who are authorised to use the extinguishers. This could be everyone or just selected members of staff (i.e. Fire Marshals).

What constitutes training?

Getting a definitive answer to this question is difficult however it is clear that training without a ?test of knowledge? is not regarded as training. That could even be practical hands-on training with no knowledge test either.

Can I use my credit or debit card with PayPal?

Yes if you do not have a PayPal account the simply click on the option ?Pay using your credit or debit card?.

Can I return the DVD if I am not happy?

Yes we offer a full no-quibble money-back guarantee

Will I receive my DVD quickly?

Yes DVD?s are posted within one working day of receiving payment